OUR LIFETIME WARRANTY & GUARANTEE
The Modern Heroes LLC refund policy is and will always be pro-customer.
Every customer is secured by our 100% lifetime warranty & guarantee.
If the item you ordered is defective or doesn't materially match the description, and your payment is eligible, we will let you keep the item or you can send it back to us free of charge and we’ll also reimburse the full cost of eligible purchases paid.
Our products are made-to-order, thus order cancellation is only allowed up to 72 hours after your order was placed, item has been processed or shipped.
For orders shipped to the wrong address due to a customer inputting the incorrect address, the customer must cover 50% of the cost of ordering replacement items so please be extremely careful when entering your shipping address.
Customer service is our number 1 priority and we will do whatever we can to take care of you. Thank you for considering The Modern Heroes and if you have any questions, please don't hesitate to contact us at firstname.lastname@example.org!
Any refund requests is subject for review but zero transaction fee.